Cool Cat Casino has been around since the early 2000s, and it definitely feels like one of those “old guard” online casinos. When I first logged in, the site gave me a nostalgic vibe—bright banners, heavy promotion of welcome bonuses, and a simple RTG game lobby. The design looks dated compared to newer casinos, but navigating it is easy enough.
Games & Software
Like its sister casinos, Cool Cat runs entirely on RealTime Gaming (RTG). That means you’ll find the familiar catalog: a solid range of slots, a few progressives, plus table games like blackjack, baccarat, and roulette. Video poker is also there in multiple variations. Personally, I had some fun with the progressive jackpot slots—they add a bit of excitement—but overall the game selection felt limited. The big missing piece is live dealer games; if you like playing with real dealers, you won’t find that here.
Bonuses & Promotions
Cool Cat loves throwing massive bonuses at you. When I signed up, I was offered a 330% welcome bonus, which looked incredible on paper. But of course, there’s a catch: the wagering requirements are steep, and the terms are strict. Still, the bonus gave me plenty of playtime for my deposit. They also send out promo codes daily, sometimes with free spins or extra cashback. For bonus hunters, this is heaven, but for players who just want straightforward offers, it can feel overwhelming.
Banking Experience
Deposits were smooth when I used Bitcoin—it was instant and fee-free. They also accept Visa, Mastercard, and sometimes e-wallets, though card deposits can be hit or miss. The withdrawals were the sore spot. My Bitcoin withdrawal took about a week to arrive, which wasn’t awful, but when I tried a bank wire, it dragged into two weeks. I’ve read plenty of stories about even longer waits, and that’s a common theme across the group. If fast cashouts are important to you, Cool Cat might test your patience.
Trust & Licensing
Cool Cat is licensed in Costa Rica, which doesn’t give it the strongest credibility. This group of casinos has a reputation for slow payouts and very strict enforcement of bonus terms. I personally got my winnings, but the delay made me uneasy, and I wouldn’t recommend putting in more than you’re comfortable risking.
Customer Support
Live chat is available 24/7, but here’s something I didn’t love: they make you deposit before you can actually use it. Before depositing, you’re stuck with email support, which is much slower. When I finally used the live chat, the agents were polite and responsive for general questions, but vague when I asked about my delayed payout. It felt more like stalling than helping.